FREQUENTLY ASKED QUESTIONS

Usually handling time may take about 3-5 business days. Once items are shipped out, we will send you an email confirmation. For your privacy and security, we accept payment via PayPal. If you do not have a PayPal account, please don't worry, you can pay with your credit card.

For your privacy and security, we accept payment via PayPal. If you do not have a PayPal account, please don't worry, you can pay with your credit card.

We gladly accept returns on all eligible products. There's a 30% restocking fee that will be applied for all returned merchandise. Return postage is on buyer. Once the restocking fee is applied, any balance remaining will be refunded to the PayPal account submitted with your original order. Only eligible hair extensions can be returned. Please contact us first about the problem you met, we will try our best to resolve it. All Returns without contacting us will be rejected.